Product Warranty
The one year warranty period for Pin Point Golf products commences from the date of purchase.
To make a warranty claim, you must retain your proof of purchase, such as a sales receipt, and contact our customer support team through the following methods:
Email: help@ppgproshop.com
Phone: 908-675-3121
You will be required to provide a detailed description of the issue, along with photographs or videos if possible, to help our team assess the defect. If it is determined that the issue is covered under this warranty, we will, at our discretion, either repair the product or replace it with a new or refurbished product of the same or similar model.
This warranty does not cover damage resulting from misuse, abuse, accidents, unauthorized modifications, or any other damage not related to manufacturer's defects or operational defects. The following are explicitly excluded:
- Damage caused by improper use, handling, or storage.
- Damage caused by neglect, accidents, or external forces.
- Normal wear and tear, including cosmetic damage and scratches.
- Any product that has been disassembled or tampered with by unauthorized personnel.
- Consumable parts or accessories, such as grips, batteries, and chargers.
In no event shall Pin Point Golf be liable for any indirect, special, consequential, or incidental amages arising out of the use or inability to use our products.
This warranty is in lieu of all other warranties, whether expressed or implied. Pin Point Golf disclaims any and all implied warranties, including but not limited to the implied warranties of merchantability and fitness for a particular purpose.
This warranty gives you specific legal rights, and you may also have other rights that vary by jurisdiction. Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.
At Pin Point Golf, we strive to provide you with quality products and outstanding customer service. Please do not hesitate to contact us with any questions or concerns regarding this warranty statement or the performance of our products.
Effective as of 11/1/2023 subject to change without prior notice.